The GDPR is here 
and we are ready to help

On May 25, 2018, a new landmark privacy set of rules called the General Data Protection Regulation came into effect in the European Union.

We are here to help our customers comply with GDPR through our robust privacy and security failsafes*


GDPR 101

You may have been caught in the buzz around GDPR compliance.

If you’re asking yourself: “What does this mean?”, relax, you’re not alone. We know the topic can be confusing and we’re here to break down what GDPR is and how it will affect your business when using our service!

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation by which the European Parliament, the Council of the European Union, and the European Commission intend to improve data protection for all individuals within the European Union (EU).

The GDPR will replace the 1995 Data Protection Directive. The GDPR is the new Europe-wide set of rules governing the use and handling of individuals’ personal data. You can read the full regulation here.

It has 3 goals:

  • Standardizing European data protection regulations.
  • Giving citizens control over how their personal data is used.
  • Making sure that companies are aware of their responsibilities regarding personal data.

BetterInvite is aware of new GDPR requirements and restrictions, and were constantly working to ensure compliance with GDPR and future updates to the rules.

Does GDPR apply to you?

If you collect or process the personal data of any European citizen, regardless of the country in which your company is based, the GDPR will affect your business.

The GDPR has also eliminated the distinctions between various types of businesses — including B2B, B2C, for-profit, and nonprofit — meaning the law applies equally to all organizations that process the personal data of European citizens.

How does the GDPR affect privacy laws?

One of the main goals of the GDPR is to extend the rights of European residents in regards to the handling of their personal data. This can be summarized as follows:

  • More access and control over the storage and processing of personal data for consumers;
  • A tighter definition of consent and personal data;
  • More transparency regarding the use of their personal data once it has been collected

The GDPR has also created new rights of access and data protection for “data subjects”:

  • Right to rectification: The data subject may request that their personal data be updated or corrected.
  • Right to be forgotten: The data subject may request that their personal data be permanently deleted.
  • Right to portability: The data subject may request that their personal data be sent to another organization or competitor.
  • Right to object: The data subject may object to specific types of processing or uses of their personal data.
  • Right of access: The data subject has the right to be informed of any and all of their personal data that has been collected, as well as its intended use.

Where can I learn more about GDPR

Everything you might want to know about GDPR is available on the EU GDPR Information Portal.

What is GDPR?

We have added a Data Processing Addendum (DPA) to our Terms of Service.

Please mail us at [email protected] to get a copy of our new DPA. Then, please review, countersign, and return it to us.


How Is BetterInvite handling GDPR?

  • Familiarize ourselves with the regulation and attend legal training sessions

    The whole team has attended a training session regarding GDPR.

  • Nominate a Data Protection Officer

    We have nominated our co-founder Nicolai Lønne.

  • Adapt our Terms of Service and Privacy Policy

    We are currently working on updating our terms and conditions in order to ensure GDPR compliance.

  • Review our app and identify the functionalities that need to be included, adapted or removed

    We are constantly working on BetterInvite to make it GDPR-friendly (e.g. better export of data, exclusion lists with minimum amount of data, auto-purge personal information after a set amount of time …)

  • Review all suppliers and ensure their compliance with GDPR

    We have made sure to have Data Processing Agreement with all our suppliers.

Will the GDPR Affect asking for reviews via email?

The GDPR does not outlaw the use of emailing, as long as the emails you are sending are directed to people who did business with you and the emails are related to the transaction.

Certain requirements also need to be fulfilled nonetheless:

  • The topic of the email must be clearly identified.
  • There must be a clear way to opt out from future emails.
  • A genuine physical address must be included in the email.
  • The sender must be clearly identified.

All emails from BetterInvite takes care of these elements for you.


As Data Controller

We are data controllers when we process data we collect from our customers.


  • Ensure all accesses and processes minimize access to personal data
  • Ensure that the personal data of BetterInvite users is well protected & that the collection complies with GDPR
  • Implement changes in the app in order to comply with the regulation

As Data Processor

We are data processor when we process data belonging to our customers.


  • Ensure all data related to a prospect is deleted when you delete one from your lists
  • Ensure that prospects who do not want to be contacted anymore are permanently removed from your lists
  • Help our users understand GDPR regulation and the impact on email prospecting

How Can You Prepare for GDPR?

As a BetterInvite customer, you also need to consider GDPR is most aspects of your business.

This is how we help you:

Learn how to rectify and delete your contacts’ information

The right to access, modify and delete data is one of the key points of the GDPR. Find out how to delete contacts or modify their information.

With BetterInvite you can ask us to delete contacts or modify their data via Secure chat inside the dashboard and it will be done within 48 working hours. We’re also working on a method for you to do this on  your own.

Delete the contacts and lists you no longer need

Another main objective of the GDPR is to minimize the risks of data breaches or leaks and prevent the misuse of European residents’ personal data.

This is why it is better to delete all of your contacts who are inactive or those who have unsubscribed from your communications already. If you are not using this information, then it is more advisable to discard it altogether.

With BetterInvite we’re working on a feature to purge personal data automatically after the data is no longer needed. While we work on this, we can help you purge any data you need removed.

Consult with your legal counsel

The information on this page is designed to help prepare users for the GDPR in the context of our services and should not be taken as legal advice. Additionally, there may be parts of the legislation that affect other aspects of your business as well.

We recommend you seek qualified legal counsel to determine what compliance measures you need to carry out to be fully compliant with the GDPR.


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